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Terms and Conditions


Accommodation guidelines

All rates stated include breakfast, service charge and local VAT 15%. If the statutory VAT changes, the above mentioned rates will increase or decrease accordingly and automatically and the difference will be charged/ refunded. Rooms at special Symposium rates are being held in hotels of different categories. Rooms will be allocated on a first come, first served basis.

All rates are valid at the day of booking. Please note that the rates may change. In case of any rate change the Symposium Secretariat is not obligated to refund any overpayment.

For further information please contact the Symposium Secretariat.

How to make a hotel reservation:

Online booking is available for registered participants (registration can be done during hotel booking).

Participants are recommended to reserve accommodation by August 27, 2013. After this deadline requests will be accepted, however, hotels rooms are subject to availability and cannot be guaranteed; when making the reservation, please also indicate an alternative hotel/second choice hotel in case your preferred one is fully booked.

No shuttle service will be provided during the Symposium from the airport to the hotels or from the hotels to the Prague Congress Centre.

Payment conditions

Full pre-payment can be made by a credit/debit card or a bank transfer (1st night will not be refunded as of August 28, 2013 and the full prepayment will be charged in case of cancellation as of October 02, 2013). Bank transfers will be accepted until September 23, 2013 only). Please forward a copy of the transfer stating the participant´s name. A full payment free of any bank charges must be received by C-IN. All extra charges must be settled directly with the hotel upon departure.

C-IN Banking details (for the bank transfers):
Beneficiary  CZECH-IN s.r.o.
Beneficiary address 5. května 65, CZE 140 21 Prague 4, Czech Republic
Bank address KB a.s., Na Příkopě 33, Prague 1, Czech Republic
Account number 51-0903490207/0100
IBAN CZ5901000000510903490207
Online payment by Card (Visa, Eurocard/Mastercard):

In case of rejected on-line credit/debit card payment, the delegate is recommended to amend his Registration online and try to process the payment again. Should the trouble with the payment persist, the participant is advised to contact the credit card issuer/bank first and check if the on-line transactions are not disabled on his credit card. Afterwards, the amendment of the Registration can be processed again.

Confirmation of reservation and final bill

After completing the hotel booking, participant will receive a system notification that reservation request was received (please note this is not a confirmation of the room). Confirmation of the hotel booking will be issued only after the deposit / prepayment is received and will be sent by the Symposium Secretariat to the participant by email. This confirmation should be presented to the hotel reception during check-in.

Please do not contact the hotel in order to enquire your confirmation of accommodation as C-IN keeps your reservation in his database and is the only one responsible for sending such confirmations.

Final bill will be issued by C-IN (for 1 night deposit or full prepayment) and the respective hotel (for the rest of nights and extras). Most hotels issue the final bill in local currency (Czech Crowns) according to the daily exchange rate stated by Czech National Bank.

Check-in / Check out

Check-in varies from noon until 15:00. Early check-in can be requested, however cannot be guaranteed. Early check-in is subject to the room availability on the day of arrival. Check-out is generally at 10:00. Late check-out is also subject to the room availability and some hotels may charge a daily rate.


Accommodation cancellation / Change of reservation:

Changes of accommodation booking can be made online by selecting the option registration amendment. Cancellation of accommodation must be notified in writing (email or fax) to C-IN. Cancellation or changes made by phone cannot be accepted. Please do not contact the hotel directly as reservations are held by C-IN. In case of later arrival other than reserved please inform the Symposium Secretariat in order to guarantee the room.

Cancellation will be charged according to the cancellation conditions below:

  • For hotel reservation cancelled before and on August 27, 2013, full deposit will be refunded less EUR 30,- (handling fee)
  • As of August 28, 2013 deposit of 1 night will be charged
  • As of October 02, 2013 all nights as reserved will be charged and no refund will be made (C-IN holds the right to charge your credit card for all nights booked OR not to refund the full pre-payment)
  • In case of no-show or later arrival or earlier departure other than reserved all nights as reserved will be charged.



All payments are collected by C-IN:

CZECH-IN s.r.o.
5. května 65
CZ-14000 Prague 4
Czech Republic

VAT Registration: CZ-48582387

Phone: +420 261 174 301



All complaints should be sent by an email to Our staff will reply within 2 working days.


Symposium Secretariat: CZECH-IN s.r.o., 5. kvetna 65, 140 21 Prague 4, CZE | tel.: +420 261 174 301 | fax: +420 261 174 307
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